India: A consumer court has asked a cement company to compensate a farmer for the cost of house construction as the quality of its cement was not found up to the necessary standards.
Rahimbhai Sherasiya started construction at his farm in Dhuva village with 200 bags of Hathi brand cement that he bought from Saurashtra Cement Ltd in December 2012 for US$871. As construction proceeded he found that the cement was of very poor quality. It could not hold construction material and further construction was not possible.
Sherasiya complained to the company and the authorised dealer but did not get a proper reply. Through company officials he sent samples of the cement to the laboratory of the Gujarat Engineering Research Institute (GERI) to get the cement tested for quality. GERI's report revealed that the cement was not as per the Indian Standard.
When the company refused to pay heed to his complaint, Sherasiya moved the Rajkot Consumer Dispute Redressal Forum and demanded compensation. This included the amount he had invested in paying for transportation and labour and purchasing construction material. The company denied all charges and claimed that GERI is not a government-approved agency and that its report was misleading.
