Displaying items by tag: customers

Uzbekistan: BekabadCement plans to launch a testing laboratory at its Bekabad cement plant, from which it will run a dedicated customer support service. The facility will focus on automatic sampling. BekabadCement expects to launch the service to customers in late 2022.

India: Bharathi Cement plans to build a US$17m automated terminal and packaging plant at Coimbatore, Tamil Nadu. United News of India has reported that the facility will package the company’s bagged and bulk cement and supply the South West Tamil Nadu and Kerala markets.

On 23 April 2022, the subsidiary of France-based Vicat despatched its first rake of cement aboard custom-built tank and box container cars to Coimbatore from its Kadapa, Andhra Pradesh, cement plant. Vicat’s India CEO Anoop Kumar Saxena said that the first-of-its method of bulk cement transportation will reduce the company’s logistics costs and carbon emission and increase the service level for customers.

India: ACC has launched its new Concrete Direct app for booking and live tracking concrete deliveries. The producer says that the app reduces operational follow-up calls.

Managing director and CEO Sridhar Balakrishnan said “At ACC, we recognise the need to improve and lead through digitalisation. We are happy to launch Concrete Direct, a premium digital tool that saves time and money for our customers. With such innovations, we want to enhance customer experience and build a strong ecosystem of partners to support them.”

Austria/Germany: RHI Magnesita and Horn & Co. Group have announced the consolidation of their recycling activities in Europe under Horn & Co. RHIM Minerals Recovery. The new subsidiary aims to increase the production, use and offering of secondary raw materials for the European refractory industry. The partners say that this will place the new entity at the forefront of the circular economy for customers in cement and other process industries. At the onset, Horn & Co. RHIM Minerals Recovery will process more than 150,000t/yr of secondary raw materials.

RHI Magnesita says that it can save 1.8t of CO2 for every tonne of recycled material used in its refractory production. It now expects to achieve its goal of 10% recycled materials ahead of its previously stipulated target date of 2025. It said that this marks an important step towards achieving a 15% reduction in CO₂ emissions by 2025.

CEO Stefan Borgas said “By increasing our focus in this key area, we will make a significant contribution to global climate protection. We will conserve natural resources while at the same time expanding our business.” He added “With the combination of the recycling activities, RHI Magnesita and Horn & Co. Group become the driving force of circular economy in the refractory industry. Going forward, refractory users will benefit from increasing circular economy solutions included in our full line service contracts and customers of Horn & Co. RHIM Minerals Recovery will be able to source sustainable and high-quality raw materials.”

Poland: The Building Research Institute has issued environmental product declarations (EPDs) for all six cement types produced at its Chełm and Rudniki cement plants and Gdynia grinding plant. The products in question were two CEM I cements, two CEM II Portland fly ash cements, another CEM II cement and a CEM III slag cement. Cemex Poland additionally obtained EPD certification for its Vertua Classic and Vertua Plus concrete products.

Materials director Michał Grys said “For us, product certification is another important step towards sustainable construction and a sustainable future. EPD declarations provide our clients with additional confirmation of the properties of products offered by Cemex Poland. They also improve their chances of obtaining LEED or BREEAM certificates for their investments.”

India: TRA Research has named Ambuja Cements as India’s Most Trusted Cement Brand in its Indian Brand Trust Report 2022. The company also secured fifth place on the report’s Manufacturing category list.

World: The governments of Canada, Germany, India, the UAE and the UK have signed a commitment to support the development of markets for low-carbon cement and concrete in their countries. The governments will create market incentives for purchasers, review and update product standards to allow low-carbon materials to be used in all safe settings and promote their use through their public sector tendering rules.

World Cement Association (WCA) chief executive officer Ian Riley said “I’m delighted to see that governments are heeding our call for urgent action to accelerate decarbonisation of the cement industry around the world, and we look forward to hearing more details from the UK, India, Germany, Canada and UAE on the steps they will take.” He added “This commitment marks a hugely significant shift in mindset that we hope will be followed by other countries in the months ahead. When it comes to hard-to-abate industries like cement, it is vital to work together with governments to create the conditions in which we can get to net zero and beyond, as quickly as possible. We cannot do this alone in time.”

Taiwan: The Asia Responsible Enterprise Awards (AREA) awarding body has named Taiwan Cement Corporation among winners in the Green Leadership category at its 2021 event. The company won the award for its concrete product traceability system, which enables customers to access production details via QR code. The system achieved 100% traceability in 2020. Taiwan Cement Corporation is committed to carbon neutral cement production by 2050.

UK: ZwickRoell UK and Ireland has begun the construction of its new headquarters in Worcester, Worcestershire. The facilities will consist of a customer experience centre, a suite of offices, meeting and seminar rooms and a comprehensively equipped demonstration laboratory. Managing director Benno Sadowski said “We are very happy to be establishing a new facility in the Worcester Six Business Park, with its excellent strategic location in the UK.” He added “With our experience of more than 160 years in the materials testing equipment business, we are always investigating ways in which we can better support our customers with our advanced technology testing solutions in addition to creating relationships which embody our brand, vision and values.”

UK: Bunting has opened the Bunting-Redditch Customer Experience Centre at its Bunting-Redditch facility in Redditch, Worcestershire. The centre is equipped with high-intensity magnetic separators, eddy current separators and a revolutionary electrostatic separator. Bunting said that it will enable its engineers to work in partnership both remotely and at site.

General manager Adrian Coleman said “Having the ability to test and prove the separation capabilities of a specific machine is priceless. There is a constant flow of materials arriving to be tested and being returned. We are fortunate enough to have unique laboratory-scale technology that enables separations that are simply not possible in other test houses. Investing in our new Customer Experience Centre has already generated orders that previously we would not have secured.”