Displaying items by tag: digital

Cameroon: Cimenteries du Cameroun (CIMENCAM) has signed an agreement with YUP Cameroon to accept online payments via YUP’s mobile phone-based banking system. Orders can be made via on CIMENCAM’s online portal. YUP allows its customers to access financial services without a bank account. The system started in Ivory Coast and Senegal in 2017 and is now present in Burkina Faso, Cameroon, Guinea, Ghana and Madagascar.

India: JSW Cement has hired US-based Yalochat to supply software for transactions with trade customers. It says it is among the first Indian cement companies to introduce conversational commerce services to this marketing segment. The software promises to increase the company’s ease of doing business by integrating customer service into transactions via the WhatsApp messaging platform. The producer says that this will help differentiate it as it transitions to 25Mt/yr of production capacity by 2023 from 14Mt/yr.

Managing director Parth Jindal said, "Digital technology is shaping the long-term sustainable growth strategy of all JSW Group businesses. We are in a unique position to deliver integrated home-building solutions to Indian consumers. Our digital transformation will ensure the ease of doing business to our customers through continued improvements in the overall brand experience combined with efficient operations for well-synchronised and timely deliveries."

Uganda: Hima Cement has introduced Kafluu, a chatbot-led initiative that lets customers order products via WhatsApp. The subsidiary of LafargeHolcim says that customers can use the platform 24 hours a day, 7 days a week to manage their orders and transactions. The automated chatbot software guides customers through the ordering process, gathering specifics like the product type, number of bags, delivery site and payment options. Payment is available via MTN MoMo Pay or bank transfer.

“We are always looking to improve the customer experience and Kafluu is able to respond quickly and effectively, enabling customers to place orders, make payments and input their delivery information with ease,” says Israel Tinkasimiire, the Hima Cement Sales Director.

The initiative is being piloted in Mbarara first before rollout in the rest of the country.

UK: QMJ Group has announced 9 – 10 March 2020 as the dates for Hillhead Digital, a “multi-stream conference with an innovative exhibition platform that will allow the industry to connect and engage like never before.” Under the heading “New Horizons – Building the Recovery,” the event will feature 40 seminars and panel sessions, providing insights into “themes that will shape and transform the extractives and construction industry over the next decade,” namely digitisation, decarbonisation and infrastructure, as well as 500 virtual booths. Delegates will also be able to arrange live chats and meetings with other attendees.

QMJ Group managing director Richard Bradbury said, “With exhibitors unable to showcase their products and services at physical exhibitions over the last year, Hillhead Digital will provide a safe and dynamic platform for the community to reconnect and share all of the positive developments that will help shape the construction recovery. Our digital-format event will extend Hillhead’s international reach and increase its coverage of the technology sector and younger demographic groups. It will celebrate the enormous contribution the sector makes to the UK and provide an exciting prelude to the physical event we look forward to delivering on 22 – 24 June 2021.”

India: Dalmia Bharat subsidiary Dalmia Cement has awarded a contract to payment solutions specialist Paytm for digitisation of its payment processes. United News of India has reported that Paytm will enable customers to use Paytm Wallet, Unified Payments Interface (UPI) and other cashless means in purchasing Dalmia Cement’s products from over 30,000 dealers and retailers across 22 Indian states and union territories, according to the producer.

Head of marketing and executive director Pramesh Arya said, “Dalmia Cement's emphasis on being digital first has helped our dealers and retailers carry out their day-to-day business transactions easily. Paytm has always stood for ease of use and convenience in the world of digital payments. Through this partnership, we aim to help our dealer community accept contactless and secure payments using Paytm Wallet, UPI, debit or credit card and online banking.” He added, “The idea is to maintain social distancing, reduce cash handling and minimise the risk of coronavirus exposure. This partnership is yet another step in Dalmia Cement's pursuit to bring Future Today - our brand credo - to life.”

Vietnam: Tan Thang Cement has commissioned a control system package supplied by Switzerland-based ABB for a new cement plant in Nghe An province. The order included an ABB Ability System 800xA DCS (Distributed Control System), which integrates control, electrical and communication systems, ABB Ability Knowledge Manager and ABB Ability Expert Optimizer products which are integrated with the DCS, and basic communication and electrical system infrastructure and equipment.

"This was a challenging project many years in development and we delivered the control system package within our customer's timeframe. We used remote support and provided all necessary training to ensure that the plant team could complete the commissioning accurately and safely," said Nguyen Hoang Giang, Division Manager for Process Industries, ABB Vietnam.

On the electrical side, ABB provided a 110kV air insulated substation, with a SCADA (Supervisory Control and Data Acquisition) system based on ABB Ability System 800xA for Power Control, as well as telecommunications, and high voltage primary and secondary equipment to support the electrical infrastructure. ABB also delivered power transformers, distribution transformers, a motor control centre, auxiliary control centre, emergency diesel generator, DC power supply, various field devices, and related commissioning services.

Denmark: FLSmidth has announced the signing of a takeover agreement with mineral processing digital solutions specialist KnowledgeScape. No value for the acquisition has been disclosed.

Chief Digital Officer (CDO) Mikko Tepponen said, “The addition of KnowledgeScape’s advanced solutions to FLSmidth’s already robust digital ENABLR portfolio will deliver an expanded and exciting range of benefits to cement industry customers, from increased automation to improved reliability and enhanced productivity, increasing the total output of plants by 4% - 10%. At the same time, their solutions reduce power, water and reagent consumption, contributing significantly to the goals of FLSmidth’s MissionZero sustainability strategy.” He added, “With this acquisition, FLSmidth reinforces a strong track record of integration with a special emphasis on the retention of local talent.”

Philippines: LafargeHolcim subsidiary Holcim Philippines says that it has partnered with digital news platform providers Pinoy Builders. The commercial partnership involves Holcim Philippines providing Pinoy Builders with its cement, concrete and health and safety expertise.

Marketing and innovation senior vice president Ram Maganti said, “The Philippines is a very digitally-savvy country and the majority of professionals in the Philippines' construction industry are millennials who are 'digital natives.' With its steadily-growing number of subscribers and followers, Pinoy Builders is helpful in our efforts in engaging and positively influencing the construction industry. We are excited in continuing to contribute to this platform to let Filipino building professionals know how our offerings and solutions can help them in their projects.”

India: Ambuja Cement has modernised its logistics operations by digitising its supply chain to “improve visibility, deliver quality customer service and optimise cost.” The Economic Times newspaper has reported that the company has integrated all aspects of raw material, fuel and equipment supply and product deliveries on a single online platform in order to “enhance overall efficiency and productivity.” Company director Martin Kriegner said additionally that the digitisation will aid in, “fuel mix optimisation and strategic sourcing, helping to mitigate rising input costs.”

Ambuja Cement’s 3.0Mt/yr greenfield expansion to its integrated 1.5Mt/yr Marwar Munda, Rajasthan plant is scheduled for commission by 1 January 2021. The company has a master supply agreement with ACC aimed at maximising the consistency of cement supply to the Rajasthan market once the new 4.5Mt/yr plant becomes operational.

Colombia: Cementos Argos says that 70% of its total cement orders between 1 January 2020 and 9 July 2020 were placed online via its Argos One automated booking, order management and delivery monitoring platform. The platform handled 81% of orders of cement in the Dominican Republic, 39% in the US, 34% in Honduras and 19% in Panama. The company said, “Argos One has become even more relevant in the current context and will continue to evolve in function to continue its purpose of providing extraordinary solutions to clients.”