US: HarbisonWalker International (HWI) has enhanced its Mobile Refractory Tools app based on customer input to increase the ease of refractory products and services optimisation in the field. HWI customers and Contractor/Installer Network (CIN) members can use the free app to access the refractory mix calculator to compute mix ratios and times for HWI products, search safety data sheets, find HWI Global Sourcing Center (GSC) locations, and contact HWI. The company says that CIN members can also gain access to HWI's Pocket Reference Guide (PRG), which contains comprehensive product information, brick sizes, shapes and combinations, sprung arches, anchors, and area and volume data. All business portal account holders receive basic access, along with product data, including datasheets, installation guidelines, curing and dry-out schedules, and the new kiln brick calculator.
Senior vice president (SVP) Mike Werner said, “We are always listening to our customers and the latest advancements in our mobile app reflect what our contractor/installers and customers told us would help them the most on the job.” He added, “HWI app users can find and calculate what they need to know about our products and services when they need them. We're constantly innovating with technology to help our customers and the overall refractories industry, with offerings like our High Temperature Times podcast and our Mobile Refractory Tools app. On-going updates to the app are an important part of our commitment.”
