Mexico: Cemex has recorded a total of 50,000 users of its Cemex Go online sales platform since its launch in 2017. Exchanges via the platform account for 93% of the group's global cement customers and 85% of concrete customers. Cemex Go's net promoter score (NPS) customer satisfaction rating rose by 50% between November 2018 and November 2022.
Chief executive officer González Olivieri said "Cemex Go is an important enabler in our transition to a lower carbon industry by improving supply chain logistics, moving to a paperless industry and increasing efficiency throughout the construction sector."
